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Government Agencies

HUD

HUD's mission is to increase homeownership, support community development and increase access to affordable housing free from discrimination.

E-mail HUD or call them at 800-669-9777. Click here to see a summary of HUD's recent enforcement activity.

DOJ
Under the Fair Housing Act, the Department of Justice may bring lawsuits where there is reason to believe that a person or entity is engaged in a "pattern or practice" of discrimination or where a denial of rights to a group of persons raises an issue of general public importance. The Department of Justice also brings cases where a housing discrimination complaint has been investigated by the Department of Housing and Urban Development, HUD has issued a charge of discrimination, and one of the parties to the case has "elected" to go to federal court.

E-mail or call DOJ at 1-800-896-7743 (toll-free Tip Line).

FFIEC
The Council is a formal interagency body empowered to prescribe uniform principles, standards, and report forms for the federal examination of financial institutions by the Board of Governors of the Federal Reserve System (FRB), the Federal Deposit Insurance Corporation (FDIC), the National Credit Union Administration (NCUA), the Office of the Comptroller of the Currency (OCC), and the Office of Thrift Supervision (OTS), and to make recommendations to promote uniformity in the supervision of financial institutions.

Federal Reserve
The Federal Reserve is the nation’s central bank and conducts U.S. monetary policy.  It supervises and regulates banking institutions for safety and soundness and to protect the credit rights of consumers.

E-mail or call the Fed at 888-851-1920 (TTY: 877-766-8533).

FDIC
The Federal Deposit Insurance Corporation (FDIC) is an independent agency created by the Congress that maintains the stability and public confidence in the nation’s financial system by insuring deposits, examining and supervising financial institutions, and managing receiverships.

Call the FDIC at FDIC Call Center: 1-877-ASKFDIC (877-275-3342).

NCUA
The National Credit Union Administration (NCUA) is the federal agency that charters and supervises federal credit unions and insures savings in federal and most state-chartered credit unions across the country through the National Credit Union Share Insurance Fund (NCUSIF). NCUA's mission is to promote and enforce compliance with fair lending and other consumer protection laws and regulations. Their mission is accomplished, in part, through compliance reviews during the examination process. NCUA hopes to further its mission to promote compliance by assisting financial institutions through education and guidance.

Contact NCUA.

OTS
The Office of Thrift Supervision (OTS) is the primary federal regulator of federally-chartered and state-chartered savings associations, their subsidiaries, and their registered savings and loan holding companies.  OTS was established as a bureau of the U.S. Department of the Treasury on August 9, 1989, and has five regional offices located in Jersey City, Atlanta, Chicago, Dallas, and San Francisco.  OTS is funded by assessments and fees levied on the industry it regulates.

Call OTS at 202-906-6000.

OCC
The Office of the Comptroller of the Currency (OCC) charters, regulates, and supervises all national banks. It also supervises the federal branches and agencies of foreign banks. The OCC's nationwide staff of examiners conducts on-site reviews of national banks and provides sustained supervision of bank operations. The agency issues rules, legal interpretations, and corporate decisions concerning banking, bank investments, bank community development activities, and other aspects of bank operations. The OCC's Customer Assistance Group is ready to help customers of national banks with questions or complaints they have about their financial institution. CAG's toll-free lines are open Monday through Friday, 7:00 a.m. to 7:00 p.m., Central Time. You can reach one of OCC's Customer Assistance Specialists by calling: 1-800-613-6743.

ENERGY STAR
Energy Star is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices.




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